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Old 02-12-2013, 09:27 PM   #516
Blossom
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Quote:
Originally Posted by Venus View Post
This was their email:


So I guess direct phone help is not what they want anymore. Yet the last survey that they sent me had a question asking me to rate the different types of assistance that I preferred and one of the items was phone help.
It depends on the Library. Some have phone support but most Libraries use Email Support now.
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