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Old 02-10-2013, 12:14 PM   #11
soulfuldog
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Yes murg, I think the discrepancy between what the EU might state as a 2-year guarantee and what warranty is offered by the manufacturer/seller is that they both are perfectly valid, but after the first year, unless a more extended warranty period is specified, it's more consumer rights that come into force.

The EU 2-year guarantee really just enforces consumer legislation that already exists in certain countries, at least in the UK the Sale of Goods Act is generally considered pretty strong consumer protection.

I know myself that for most things if all that is stated is a one-year guarantee, within that first year I'd expect a no-quibble new replacement, after that it'd be a case of depending on what the item is, arguing that it's not just wear and tear, and that it should last longer and I'd then be expecting a repair or replacement.
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