Originally Posted by Katsunami
I think many people who format eBooks use programs in "Visual Mode"; maybe they even use Word, export to HTML, have Sigil create an epub out of that, and they're "done".
I think it's worse then that. I think they have a template that someone botched the hell out of for InDesign. So they use this botched template, put in the text, export a honking (the proper word begins with an f) mess and we get to deal with it.