sorry, I'm not that literate with computer terms. I tried a different USB but that didn't help and I only have one cord.
I think the way to put it, is that my new computer just does not "see" my eReader when I connect it.
Also, the software that came with the reader, won't load so that's when I downloaded the one you get from Sony. However, my reader is not named in the compatible list.
Calibre can't see it. Neither can ADE although they are supposed to be able to see PRS505.
I feel it's something to do with the computer itself. If I could get it to "see" the reader, than everything else would just fall into place. That's my theory, anyway.
Does that make sense?