Originally Posted by Mochina
the Nook has been great.but only for about 16 months. It's now constantly freezing, although according to the battery indicator, the battery charge is at least 70%, and despite re-setting, upgrading to the latest software release, re-charging, talking to tech support, the diagnosis is again that the battery needs to be replaced.
Clean the gap at the border of the screen.
In this gap the infrared transmitters and receivers are located that detect touch. Dirt there (even just a hair) will prevent the touch screen from working correctly.
This is a common problem with the NST screen.