Great news. Kobo just sent me some love in an email saying they are going to send me a new Glo.
I feel much relieved. Kobo has a fan for life in me. Even if I have problems with this ereader or other Kobo units in the future, I will stay with them since they stand behind their proucts.
Thanks to everyone for the positive comments and help.
It is great to have a forum like this.