Originally Posted by sparklemotion
Just to update everyone. I've had two more phone calls from Andrew. I noticed the current PW I have has some glowing specks, so they offered to send me another one. I give them credit for persevering. I'm surprised they are willing to keep trying to help me get a perfect one, but I have to say I'm amazed how many issues these PW's continue to have.
Strange!! Maybe getting you a perfect Paperwhite is part of his 2013 goals at work.
You must have a sweet voice, as Andrew sure was fed up with me towards the end - not that I can blame him