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Old 01-30-2013, 02:27 PM   #2
treadlightly
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Posts: 925
Karma: 3721830
Join Date: Nov 2010
Location: Ottawa, ON
Device: Kobo Glo
Did they ask you to take a photo of your device? If so, they are probably sending you a replacement with a stamped envelope to send your current Glo back.
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