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Old 01-30-2013, 03:27 PM   #2
treadlightly
Wizard
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Posts: 1,055
Karma: 4987224
Join Date: Nov 2010
Location: Ottawa, ON
Device: Kobo Glo, H2O
Did they ask you to take a photo of your device? If so, they are probably sending you a replacement with a stamped envelope to send your current Glo back.
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