Thread: Troubleshooting Downloading Items Stuck
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Old 01-29-2013, 11:41 PM   #2
Blossom
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Posts: 12,924
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Join Date: Mar 2010
Location: Raleigh, NC
Device: 4 Kindles, 2 Kindle Fires, N7.2, 2 SGPs, FirePhone, Lumia520, LGVolt
Quote:
Originally Posted by KimberlyFDR View Post
I accumulated about 26 personal files that I had sent through my Kindle email address, so I connected to wi-fi tonight to collect them onto my Kindle 4. 25 of the files downloaded fine, but the last one (which was quite large) got stuck at 88% and remains in my Downloading list. Problem is, I didn't realize it was stuck, so I deleted it already from my files on Amazon's Manage Your Kindle page.

I've restarted the Kindle and resynced and even sent a new personal document through hoping it would kick the deleted file off the list, but nothing has helped. Is this something that will eventually resolve itself or is there anything I can do to make the file disappear from the Downloading list?
Plug the Kindle into the USB and look for the file with the title name. I had this happen once. Delete it then restart and try again.
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