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Old 01-26-2013, 07:31 PM   #312
ixtab
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Posts: 2,903
Karma: 6677559
Join Date: Dec 2011
Device: K3, K4, K5, KPW, KPW2
@ios: Please post the first four characters of your Paperwhite's serial number (found under Settings > Device Info), and a short description of where you bought it and its networking capabilities (Wifi? Wifi+3G?).

It's possible that you have a device which we simply don't know about yet, so the custom updates would not be suitable for it (the .bins contain the "supported serial number prefixes").
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