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Old 01-25-2013, 06:53 AM   #19
carpetmojo
Wizard
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Posts: 3,104
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Join Date: Feb 2011
Location: UK
Device: Sony- T3, PRS650, 350, T1, T3T2 . Finally the Dark Side, aK-Paperwhite
At the stage you are at - and yes, it was your fault, I'm afraid - if you don't "shout", they definitely won't hear you, and if you don't make a nuisance of yourself, they won't get fed-up with you, and see you right, just to get rid of you ....


Always kick up a fuss if you want to be taken notice of, especially if you feel you really are in the right.
Depends on how much you enjoy standing up for your rights - although, I have to say, in this case, the consumer's ground you stand on is, well, decidedly swampy !

[ But mentions of "ninety days etc..." being generous, makes me realise how fortunate we are in the UK , with our Sale of Goods Act, which gives us a goodly raft of consumer protection. We seem to have taken Ralph Nader a bit more to heart .... ]
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