Originally Posted by goldilocks
As I said above: It is my fault for not checking it to begin with...but Targets fault for not verifying the correct item was in the package upon return.
I think with the pharmacy item I had the problem with, it hadn't been a return, just some customer switched packages in the store. Fortunately I would have been out less than $5 if the store hadn't agreed to a refund.
After reading about your experience with the Sony reader, I will definitely plan to check the box for any future large $ purchases!