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Old 01-17-2013, 02:40 PM   #15
murraypaul
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Quote:
Originally Posted by taustin View Post
You might also call Zinio and tell them that a month simply isn't acceptable, and if they can't deliver on the purchase within a more reasonable time (and anything more than "right now" really isn't reasonable on an online purchase of digital content) that you want a refund, or you will issue a chargeback. Chargebacks are kind of a big deal to merchants, in that if you get very many of them, your transaction fees go way up, and you can lose your merchant account entirely if it keeps up.
As I read the post, it isn't Zinio's issue.
They aren't saying they they can't deliver the magazine, they are saying that Discover might not pass the order on to them at all for a month, so they know nothing about it.
That is purely a Discover issue, no point shouting at Zinio about it.
And the refund or chargeback would be against Discover, not Zinio, as that is who the subscription was bought from.

I've subscribed to several magazines directly through Zinio with no issues at all, as have several other posters to the thread.
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