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Old 01-17-2013, 12:41 PM   #577
Lemurion
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Join Date: Aug 2007
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Quote:
Originally Posted by HarryT View Post
Do you have an update? It's been a LOT longer than 3-5 business days.
Well, I have an update and it's not pretty. I called them the day before yesterday as nothing had happened regarding my LoTR/Two Towers, and they passed it on to a Supervisor to call me back. I have not received a call. I'm stunned that they haven't fixed such a simple and apparently very common problem, but it's just more evidence that BN really has not done well with the execution of this.

(I would have called them sooner, but I had some family medical issues to deal with.)
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