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Old 01-16-2013, 02:55 PM   #273
xendula
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Posts: 2,056
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Join Date: Aug 2005
Location: Germany / USA
Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air
Quote:
Originally Posted by chilady1 View Post
Did Overdrive secure any ACTUAL customers before making these idiotic changes? Hell, they could have secured a boatload of users here at MR for usability beta testing.

Not liking this new app!
I am 100% sure that they did not do any real user testing. Probably outsourced testing to people in a technology center instead of getting input from people who a) read ebooks and listen to audiobooks for pleasure, and b) borrow ebooks and audiobooks from US libraries.

I guess being somewhat of a monopoly makes them feel comfortable with this type of "upgrade", and the fact that Mike @ Overdrive never came back says a lot as well.

Maybe we should start complaining to the libraries instead of to them. Libraries are their customers.
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