Originally Posted by caneng99
I had an issue with connecting to my PC. I turned on windows explorer and it showed the device but no sub-directories and would not load anything.
I reset my PC media device default to Windows Media Player instead of Itunes (or VLC can't remember) and voila it worked. Had the same problem on two different computers and same solution. All Kobo could suggest was that I reset the Arc - not very helpful.
Over new year Best Buy in Canada had the 32 and 64 gig arcs at $50 off so I grabbed one then.
I love it.
Also had the problem connecting it to Windows PC (both Windows 7 and 8). Finally got it working after 2 factory resets
This experience makes me wonder about the quality of the Arc and Adroid devices in general...