Originally Posted by Fbone
Would someone drive to an indie store to pay full price for the latest best seller?
Full price for full service?
Buying books from somebody who won't sell you a damaged book and tell you to take it up with corporate?
As you just said, indie stores are doing well in affluent areas. Well, affluent people value quality service and they don't have to swallow surly incompetent staff as the price of saving a few bucks.
B&N just happens to be positioned with the worst of both worlds: crappy service like the general retail book sellers and high prices like the niche bookstores. And then they are constantly compared to you-know-who and their reputation for service *and* low prices.
It's a three front war for them.