Originally Posted by mathcow
I'm loving the new i62hd firefly I purchased but recently the moon light has stopped working. Manually activating it from the settings menu does nothing, nor does using the back button (though I can toggle the off/on button under the manual settings with the back button). I've tried powering down/up and resetting the reader to no avail.
I'm going to try to install another firmware to see if this fixes the problem, but I'm wondering if there is anything else I might be missing?
I have reported your issue to our ingeneers. In any case your device is under warranty and if we can't solve your problem by software, we will replace it.