Originally Posted by dakini
... it's B&N corporate policy thate refuses to let them tell the customer if they are reserving a damaged book.
They have a policy to sell *damaged* books? Preferably without teling the buyer?
(Did the BPHs quietly stop accepting returns?)
Hmm, is the store in Brooklyn? And do they sell cameras off the back door?
The manager sounds like he got his start with these guys: