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Old 01-04-2013, 05:03 PM   #20
fjtorres
Grand Sorcerer
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Quite a few business are run into the ground in the pursuit of "every last posible customer". Palm computing comes to mind as one company that put market share above profitability.
Some customers cost more than they're worth.

Amazon has a business model that works for them and their customers. They are under no obligation to change it to appeal to people who want things done *their* way and no other way. They are one of the most customer-friendly companies around but they do have their limits.
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