Why Not Offer Library Conversion?
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01-04-2013, 05:03 PM
Join Date: May 2009
Location: 26 kly from Sgr A*
Device: PRS-T1, KT, PB701/IQ, K2, PB360, BeBook One, Axim51v, TC1000
Quite a few business are run into the ground in the pursuit of "every last posible customer". Palm computing comes to mind as one company that put market share above profitability.
Some customers cost more than they're worth.
Amazon has a business model that works for them and their customers. They are under no obligation to change it to appeal to people who want things done *their* way and no other way. They are one of the most customer-friendly companies around but they do have their limits.
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