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Old 01-04-2013, 07:52 AM   #23
HarryT
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Quote:
Originally Posted by EowynCarter View Post
Yes, you need a RMA form and RMA number before.

Bookeen's support is in a permanent overflow. So patience is needed. They where looking to hire people though.
Unfortunately nothing's changed in that regard in about 3 years. They were equally bad at the time I had my CyBook Gen3.
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