Originally Posted by ciscopixie
If you've purchased these books, did you get a receipt from Kobo? (I've never purchased off their site so I'm pulling at straws - but trying to help
I know on Amazon's site you get a receipt for every book you purchase, so maybe it would be the same with Kobo?
As stated in my OP, that I didn't get emailed receipts to confirm the purchase due to the errors. It didn't actually get to that point but still charged the gift card and my Credit card.
I have emailed them again, but I may email the executive care email if they email me back a useless email in return to this last email.