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Old 12-26-2012, 05:38 AM   #4
HarryT
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Posts: 76,901
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Join Date: Nov 2006
Location: UK
Device: Kindle Voyage, iPad Air 2, iPhone 6
If a factory reset doesn't fix it, then it sounds like a hardware problem, and hence can't be fixed. Kindle CS are generally extremely reasonable at offering replacements - either free or at a considerable discount.
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