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Old 12-23-2012, 07:43 AM   #15
kim1406
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Posts: 56
Karma: 25000
Join Date: Oct 2012
Device: kindle paperwhite
Quote:
Originally Posted by chay View Post
Forced the issue and they sent a replacement
Which was WORSE! (Had holes or dust in the light guide which glowed!)
Sent that one back and got a third one.
Third time lucky - it was fine!
Once they realised I wasn't happy they were very good about sorting out replacements. Still a PITA to have to send them back though (was free in the end)

Thanks for your help and advice.
Good for you, enjoy the reading now.
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