Thread: Arc Kobo Arc
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Old 12-16-2012, 09:28 AM   #181
stevov
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Posts: 167
Karma: 805314
Join Date: Dec 2012
Location: East Ayrshire, Scotland
Device: Asus Fonepad,kobo arc,htc onex, htc titan
Quote:
Originally Posted by maccreader View Post
hello
I am trying to connect my Kobo Arc with my laptop running Windows 7. I keep getting the message "USB device not recognized. ". I tried the different USB ports and no result. Other devices like my MP3 player and camera works in these ports. Any suggestions would be appreciated.
Also when I tried to contact Kobo customer support, they opened a ticket but nothing after that. I have to call the Canada number every time. Is there a UK customer service no. for Kobo?
this is my big worry.if it needs repair where does it go ,how long etc.so far i can't find any U.K customer care contact point and WHSmith isn't noted as a tech center. Some of the stores are supposed to have Kobo savvy employees but which ones. On a side note an interesting article.
http://www.wired.co.uk/magazine/arch...ssion?page=all
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