Originally Posted by maccreader
I am trying to connect my Kobo Arc with my laptop running Windows 7. I keep getting the message "USB device not recognized. ". I tried the different USB ports and no result. Other devices like my MP3 player and camera works in these ports. Any suggestions would be appreciated.
Also when I tried to contact Kobo customer support, they opened a ticket but nothing after that. I have to call the Canada number every time. Is there a UK customer service no. for Kobo?
this is my big worry.if it needs repair where does it go ,how long etc.so far i can't find any U.K customer care contact point and WHSmith isn't noted as a tech center. Some of the stores are supposed to have Kobo savvy employees but which ones. On a side note an interesting article.