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Any suggestions about how to get this back on track?
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Unfortunately not.
I do think we should have a
quiet word with shuddle about his behaviour. He appears to have done this or something very similar in just about every chain he's joined over the last couple of days.
I know things have been rather confused with the sudden rush before the end, but he has been repeatedly told how to find the last person. I did it myself more than once.
He just doesn't seem to have taken any notice
Fortunately it's not as urgent as the backlist bundles.