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Old 12-11-2012, 11:55 PM   #6
robko
Wizard
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Posts: 1,254
Karma: 2722720
Join Date: Jul 2010
Device: Kobo
Quote:
Originally Posted by guardianofavalon View Post
How do i do that? Do you mean a factory reset? It's apparently not possible without turning the device on with the kobo glo...
To factory reset the glo: hold the power button ON for 15-20 seconds to make sure it is off. Press and HOLD the light button while turning on the Glo. That should put you into a factory reset if that will solve the problem (no guarantees).

Quote:
Originally Posted by guardianofavalon View Post
Apparently quite a few stores have had the same problem with demo units, but Kobo seems to be pretty quiet about that...

http://www.the-digital-reader.com/20.../#.UMf3iqA0iSo
There was a post somewhere about this and it was a problem specific to the demo models and the security case it was in if I remember correctly.
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