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Old 12-09-2012, 11:54 AM   #392
HarryT
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Quote:
Originally Posted by ATimson View Post
The e-mail support is a general B&N support venue, while they have a dedicated phone pool (at least, I assume that's why there's a separate phone number) for the Fictionwise transfers. Easier to train that group and have the normal support redirect people there, than to train everyone.
But jolly expensive to phone if you're in another country!
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