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Old 12-09-2012, 10:12 AM   #390
curtw
Outside of a dog
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Posts: 552
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Join Date: Dec 2007
Location: Houston, TX
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Quote:
Originally Posted by fjtorres View Post
Especially the LoTR Omnibus edition fiasco.
That alone is likely generating tickets by the thousand.
http://www.mobileread.com/forums/showthread.php?t=45227
I don't know. I submitted my problem report to their on-line system, and got an e-mail message saying my problem would be better handled over the phone. When I got in touch with phone support, the operator told me that they are still working the FW transfer in general, that the LoTR mix-up is not as an independent issue, and that I should give them another week to work it out. I'm not sure why they referred me to phone support in the first place, because this made the whole issue even more frustrating.
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