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Old 12-03-2012, 11:25 AM   #2
echwel
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Posts: 64
Karma: 13694
Join Date: Oct 2012
Location: Netherlands
Device: kobo glo
Quote:
Originally Posted by Richard Moody View Post
I have had my Glo for a month and loved it.

It has just stuck with half an image from a book cover on it. Tried reset and factory reset ( very difficult when you can't see the whole image!).

Has anybody any ideas before I return this?

Many thanks
Before resetting, be sure it's OFF! Slide the power-button, and hold it for about 10-15 seconds. After that, try reset. After that, if not helpful, make sure again it is off, and try factory-reset.

If all's not helpfull, maybe the screen is broken, or something else is broke, and you could try maken use of warranty.
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