Originally Posted by taustin
Based on my 30+ years of experience in retail, most of it at a corporate level, I disagree.
Bah. A clear example of management's disconnect with the reality of operations. Should have spent more time behind the counter dealing with the returns.
"The unethical practice of “wardrobing,” the return of non-defective, used merchandise—especially in the apparel and electronics categories—continues to be problematic for retailers. Nearly two-thirds of retailers (64.2%) have seen this type of merchandise returned in the past year – down from 66.1 percent last year, but up from 2006 levels (56.0%)."