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Old 11-28-2012, 01:23 AM   #18
jhempel24
Wizard
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Posts: 2,102
Karma: 7068605
Join Date: Dec 2007
Device: Amazon Kindle Paperwhite, B&N Nook Colro
I ran into this no refund policy as well when trying to return an indie book by a MR member. VERY poor formatting. It took a couple days, but I got the refund and I believe B&N contacted the author (as well as me, who claimed that it was my problem not his). About 3 months later a new version with an "eBook formatting certification" symbol on the cover...I'd never seen or heard of that before, I figure people actually did start complaining when buying his books.
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