I recently had to deal with bookeen support (USB broke), they are totally overflowed these days. Well, it's been a while since bookeen support isn't in bussy bussy mode. They need to find one more person I think.
Good new the cybook i got back is a fixed version, no more USB trouble and all. Though i had to get the on/off button repaired on that one too... I'm definitively cursed.
Call me crazy but i mean to get the odyssey frontlight despite of all the mess / bad luck with the odyssey one. Folder mode and physical buttons are a must. Kindle is just no way until they support ePub.
And being in France, returns are less a problem to me. Less expensive too.
Last edited by EowynCarter; 11-24-2012 at 12:04 PM.