Originally Posted by Gazella20
They wanted me to determine what is blocking the connection to their servers. They said it may be firewall but I told them that I have firewall off, or antivirus which I have none installed.
You have a computer that's connected to the internet, which has no antivirus software installed????
I know this isn't the subject of this thread, but this is absolutely madness
. AV software is absolutely essential on any computer which has an internet connection.