"When you say "crashing" what do you mean? do you get a message?"
Actually, with all the times it's locked up on me I've only gotten a message about the reader program needing to force close once, and that was after I posted this thread.
Because I never got the message before I'd always have to use the hard reset with the pin-hole.
Anyways, I called up Sony and since it was out of the 3 months parts and labor warranty I had to pay $29 to get a brand new one sent to me with a return-address shipping label to send my old one back when the package gets here.
Obviously I'm hoping I don't have any issues with the new one but I'll have a brand new Parts and Labor and One Year Warranty to work with as it's a new device.
In the mean time, I've been reading good old paperbacks of the books I was already reading.