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Old 11-14-2012, 02:41 AM   #9
taustin
Wizard
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Join Date: Aug 2010
Device: Nook
If it's a pre-order, it won't be in your library until it's released. What normally happens when you place a pre-order?

If you've placed a pre-order before and this is acting differently, you might try asking somewhere in B&N's forums at http://bookclubs.barnesandnoble.com/ (I'd guess either Nook Talk or Ask the Community or maybe one of the Support boards towards the bottom). At least one of the moderators is a B&N employee (I think they all are), and answers this sort of question all the time, and can get in touch with people who can dig in to your account.
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