Originally Posted by NNolan
I haven't had any problems with Kobo customer support.
My Glo sporadically froze when I put a microSD card with about 800 books into it, but without the card it's been fine.
The page turns fail about one time in five. In spite of that, I prefer my Glo to the two Paperwhites I returned, because the screen is so much cleaner.
When the page turn fails I swipe once instead of tap and all is well again.