Originally Posted by joikd
Thanks for the reply. I did exactly as you wrote. As soon as I turn on the reader, a little message balloon pops up on the system tray that says "USB device not recognized". This occurs even though the radio tower (no waves) is displayed in the system tray.
Any other ideas?
Which version of Windows are you running? And are you plugging into a motherboard USB port, or a port on a hub?
The Windows popup seems to indicate it sees something
on the port, but doesn't know what.
Yuo might also right-click on the My Computer icon, select Properties, choose the Hardware tab, and click the Device Manager button. Expand the Universal Serial Bus controllers list to see what Windows thinks is connected.
Offhand, it sounds like the driver didn't successfully install.