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Old 11-07-2012, 03:52 PM   #3
giorgio130
Time Waster
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Posts: 415
Karma: 288418
Join Date: May 2011
Device: Kobo Glo and Aura HD
One of the reasons listed for failures is:

Unsupported software modifications are present.

The Kindle doesn't support software modification, and will be unable to update the Kindle software if it has been modified. Contact the original developer of the software modification for instructions on how to remove the modification.

It seems that amazon has acknowledged the work that is going on here....
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