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Old 11-05-2012, 08:19 AM   #8
chay
Junior Member
chay began at the beginning.
 
Posts: 4
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Join Date: Nov 2012
Device: Kindle Paperwhite
The trouble is I would have to pay return postage, if they don't accept that the light on the left side is a fault. and the help desk person insisted that it looked fine (well, "normal") to her :/

They only cover the postage if it is deemed faulty.

I have no others to compare it to, so I don't know if that light on the left is "normal" and I'm just over sensitive, or if it shouldn't be like that :/
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