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Old 11-03-2012, 08:47 AM   #125
xendula
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Join Date: Aug 2005
Location: Germany / USA
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Quote:
Originally Posted by Michele View Post
Glad I kept my Keyboard, then.

When I dropped off my defective units at a small, local UPS store, I asked if they see many of them being returned. He said a few every day. I can't believe that the customer service reps don't know about this problem, despite what they say.
They surely know about it, but I think they may have clear instructions on what to say and not say to customers.
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