Originally Posted by ribbon_cable
Perhaps I can get some input. --snip--
I then emailed the file to the person who owns the kindle.
She was able to load the file on her kindle.
When she tries to open the file she is informed that it can not be opened and if she bought it from Amazon she needs to call tech support.
Does anyone have any suggestions?
I also had this happen on a purchased book. The only way for me to get it to open in the Kindle was to run mobidedrm on the file. If you do this, use the original file and not the file that has been run thru kindlefix. After mobidedrm, there is no need to run kindlefix.