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Old 10-27-2012, 05:18 PM   #6
Dr. Drib
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Posts: 27,789
Karma: 11735595
Join Date: Jan 2007
Location: San Borja (Lima), Peru
Device: Kindle PW2(WiFi) / FireHD; Kindle DX-G; Kobo-AuraHD,Glo,Mini; Ipad Air
Quote:
Originally Posted by medwatt View Post
I already contacted them. At one time when I was outside of England they said since my kindle is out of warranty the best they can do is to replace the device with me paying AN additional 40 pounds. I accepted.
When I returned some 2 months later the guy I contacted said I can no longer replace my kindle and the best they can do is to offer me another kindle model for 80 pounds which actually costs 100 pounds, i.e a discount of 20 pounds.
I was really fond of my kindle and for the screen to have frozen up without a direct cause from me is difficult to accept and I'm not the only one with such a fault.
I didn't want the kindle touch as I have previously mentioned, I'm not a great fan of touch screens (actually my fingers are a little oversized) and because newer versions of kindles have 2gb of memory taking the nook which can be hacked and is equipped with a USB slot is better proposition.


I wouldn't give up on that Kindle - yet.

When you say the screen "froze up," what and where on the screen is frozen?

Have you tried to completely do a hard reset?

If the Kindle is 2 years old and has had continual heavy use, how is your battery?




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