Originally Posted by joehunt
Your odds are incorrect. Some 1 star reviews are for the PW not having audio, slow shipping, "ads" in cover view, etc.
Plus it's been rumored that Amazon has shipped close to 1 million PWs so far. Random reviews by 837 purchasers can in no way be used to set odds as to whether you'll get a "good" replacement.
You are correct. All the posters to this forum combined are just a drop in the bucket of total Amazon Paperwhite sales so far. Star voters on the PW page are also a drop in the bucket.
I have purchased hundreds, if not thousands, of products from Amazon and only posted my star view a very few times.
Even if products are defective in one way or the other, I rarely return any. Most are still functionable with defects and others cost so little that I do not want to waste any of my time returning them. I simply give them as "gifts" to others or just throw them out.
Also, another person posted he received two defective PW's. That is not the same as returning one for a refund and then ordering a new one and waiting for it. Those ordered at the exact same time may have all been from the same production line having a QC problem that week.
This poll is really just for our little group here and is trying to see what happens in the future for those who return the PW for a refund and then order a new one. We will know the outcome in about 6 weeks.
There may have been a few who already did that. They can vote here and tell the rest of us.