Quote:
Originally Posted by jswinden
I wouldn't be a bit surprised if that was the case. We have been referring to refurbs, but to be honest I doubt many of the returned units will ever be refurbed. I think they will simply restart and rebox them and send them to unsuspecting souls as replacements.
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Yep. I feel certain that is what happened. On Amazon's site it clearly says refurbished units will not include a quick start guide. Mind you, I don't think it was refurbished. I think it was simply someone's return, which is even worse.
I wrote Amazon a long letter so I'll likely get a call about it. Which will again be pointless. I still felt the need to go into detail about my experience and the defects. My biggest issue at this point is that Amazon won't own up to the fact that a problem exists with these units.