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Old 10-24-2012, 10:31 AM   #10
saiyuki
Enthusiast
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Posts: 38
Karma: 68314
Join Date: Mar 2011
Device: binatone ReadMe, Kobo Touch, Scroll Extreme 2
My wife found the reciept and i duly contacted W.H.Smiths. I had purchased it from them on the the 31/01/2012 so i am well within any limitation. But, as it is outside of their 30 day W.H.Smith limitation for returned goods, i have to take the Kobo to W.H.Smiths who will fill out a form, which i then take home and complete. I then have to send both the Kobo and form to Kobo, who will either (upon inspection), fix, replace, or send back as nothing wrong.

So i face paying P&P as well to get this sorted out

Regards
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