Originally Posted by Brazos_Jack
My one week old cybook (so I'm sure its the latest firmware) has locked up several times. Each time, I just pressed reset with a ball point pen and it reset.
Now its stuck on the screen with the 3 dots and the small cybook picture and reset won't work. I can't shut it off. I suppose in a day or so the battery will die.
Do I pull the battery? None of the buttons, including the reset, seem to have any effect.
If the Cybook is frozen to the point where even the Reset won't work - and the LED is still glowing - then by all means, pop open the battery compartment and disconnect the battery. I don't know if it will totally clear the lock-up, but at least the Cybook will be off.
Please report back if disconnecting and re-connecting the battery helps with the lock-up. And you should let the battery stay disconnected for at least 10-15 seconds - I'd give it a solid minute.