MobileRead Forums - View Single Post - Discussions with Amazon CS about PW Defects

jswinden · 10-21-2012, 02:38 PM

I didn't receive any instructions about not deregistering the PWs. They only asked to have the WiFi turned off. I have always deregistered by doing a full factory reset before returning any electronics item. Amazon has serial numbers and order numbers with which to verify any returned item.

EDIT: And the fact they emailed me that the items were successfully returned and that charges would be reversed indicates they were able to track these units and associate them with my account/order.

10-21-2012, 02:38 PM	#11
jswinden Amateur Radio Posts: 3,936 Karma: 2506296 Join Date: Sep 2006 Location: USA Device: Kindle Touch, iPad 3, iPhone 5	I didn't receive any instructions about not deregistering the PWs. They only asked to have the WiFi turned off. I have always deregistered by doing a full factory reset before returning any electronics item. Amazon has serial numbers and order numbers with which to verify any returned item. EDIT: And the fact they emailed me that the items were successfully returned and that charges would be reversed indicates they were able to track these units and associate them with my account/order. __________________ Jack Currently: Kindle Touch, iPhone 5, and iPad 3. Last edited by jswinden; 10-21-2012 at 02:40 PM.