Originally Posted by sugarysnack
Yep, the protector is off. It seems like a small issue that I probably wouldn't notice during reading, but it isn't really a cheap device. I might take it in to chapters and see if I can get a replacement.
Most probably your best bet. Seems like a flaw with your device, might be a small flaw but like you said not what you want with an expensive device of any type. Easily fixed with a replacement