Did you all write a review? I just updated mine, because when I originally wrote it, I was xendula gone mad after talking to 10 reps to get my friggin replacements, so all I could whine about was the CS.
Thing is, I always used to think people were not credible in the past, when I heard them say one bad thing about Amazon CS, and the review should have focused on the devices from the get-go.
There is one really good video review of someone who has a good unit, but who gave it 3 stars because of the units he has seen his friends have received. I tought that was really cool, so I voted the review useful and added a comment. Maybe some of you guys want to do the same? It is now the fourth most helpful review after three 5-star reviews.